Return Policy

Here's a Return & Refund Policy page written in a clean, professional format ideal for your Shopify store. It includes headings, bullet points, and clear instructions based on your earlier details:

🔄 Return & Refund Policy

At Kohat Styles, we take pride in our craftsmanship and customer satisfaction. If you're not fully satisfied with your purchase, please review our return and refund guidelines below:

📦 Eligibility for Returns & Exchanges

  • Return or exchange requests must be made within 2 days of delivery.

  • A video proof of unboxing is required in case of:

    • Damaged product

    • Wrong item received

  • The product must be:

    • In original condition

    • Unused and undamaged

    • With original packaging

🚫 Non-Returnable Items

  • Custom-made or personalized products

  • Used, damaged, or worn items after delivery

  • Items returned without prior approval

💬 How to Request a Return or Exchange

Contact us via:

Please include:

  • Order ID or receipt

  • Description of the issue

  • Video proof if applicable

💰 Refund Policy

  • Refunds or exchanges will be processed once the returned product is received and inspected.

  • Shipping charges are non-refundable.

  • Refunds will be made to the original payment method.

Thank you for choosing Kohat Styles — where every pair is crafted with care.